Diamond Audio CiTy
Diamond Audio CiTy's Business Hours
About
Diamond Audio CiTy is a premier car stereo and window tinting service located in New Britain, Connecticut. With a remarkable 4.9-star rating from 48 reviews, they specialize in high-quality audio installations, car alarms, and window tinting services. The shop is known for their exceptional customer service, knowledgeable staff, and competitive pricing. Their team takes pride in providing detailed explanations and ensuring customer satisfaction with every installation.
Diamond Audio CiTy's Reviews
Summary
Customers consistently praise Diamond Audio CiTy for their exceptional customer service, technical expertise, and fair pricing. Many reviewers highlight the staff's ability to explain technical details clearly and their commitment to quality installations. The shop receives particular recognition for their audio system installations, window tinting, and prompt service.
People Often Mention
Totally happy with my experience here.the owner definitely has customer service qualities,I have not seen in a while.thanks for the wonderful experience. Your shop is warm and the energy positive.blessings
Hello! Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience at our shop. It truly warms our hearts to know that our commitment to exceptional customer service made an impact on your visit. We strive to create a welcoming and uplifting environment, and it's fantastic to hear that you felt the warmth and positive energy we aim for. Your kind words are greatly appreciated, and they motivate us to keep doing what we love! We look forward to welcoming you back soon! Wishing you all the best and many blessings in return! Warm regards, Team Diamond Audio City
Quick and professional service. Very nice and informative crew.
Dear Nachaell M Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service quick and professional. Our team takes great pride in providing informative assistance, and it's wonderful to know that their efforts made a positive impact on your visit. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Team Diamond Audio City
Got me right in same day for a radio and back up cam.. reasonably priced as well !!
Dear Big T , Thank you so much for your wonderful feedback! We're thrilled to hear that we could accommodate your needs with same-day service for your radio and backup camera installation. It's great to know that you found our pricing reasonable as well. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Best regards, Team Diamond Audio CiTy
Walked in to get a window tinted. Diamond had me in and out very quickly. Customer Service was great. A+ Business and will 100% do more business with Diamond Audio city going forward.
Dear B Walker32, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with our quick service and that our team provided you with great customer service during your visit. At Diamond Audio City, we strive to ensure every customer leaves satisfied, and it's wonderful to know we met your expectations. Your intention to return for future business means a lot to us, and we look forward to serving you again soon! If there's anything specific you'd like assistance with in the future, please don't hesitate to reach out. Best regards, Team Diamond Audio City
Very happy with there work they take their time very detailed they explain everything to you so you understand I highly recommend them for anything with car audio custom work Car Alarm tints and more i highly recommend them
Dear LUIS , Thank you so much for your wonderful review! We are thrilled to hear that you are very happy with our work and that our attention to detail made a positive impression on you. At Diamond Audio City, we strive to ensure that every customer understands the process and feels confident in their choices, so it's gratifying to know that our efforts resonated with you. Your strong recommendation means a lot to us, and we appreciate your trust in our services for car audio custom work, alarms, tints, and beyond. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We look forward to serving you again! Best regards, Team Diamond Audio City
Great costumer service. The team will go over the limit to help you on any choice of your pick.
Dear Gabriel , Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our customer service to be exceptional. Our team is dedicated to ensuring that every customer feels supported and valued, and it's wonderful to know that their efforts have made a difference in your experience. We take pride in going above and beyond for our customers, and your kind words serve as a fantastic motivation for us all. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you once again for your encouraging review! We look forward to serving you again soon. Best regards, Team Diamond Audio City
Best music shop around. Always taking car of me and answering all my questions come tap in wit em fr!
Hi there! Thank you so much for your amazing review! We're thrilled to hear that you consider us the best music shop around. It's our pleasure to take care of you and answer all your questions—your satisfaction means everything to us! We appreciate your encouragement for others to "tap in" with us, and we can't wait to welcome more music lovers like yourself. If you ever have more questions or need assistance, don't hesitate to reach out. Keep rocking! Best, Team Diamond Audio City
No written review provided
Thank you for your 5-star review! We're delighted to know that you had a positive experience with us. If you have any specific feedback or additional comments, feel free to share. We look forward to serving you again in the future!
No written review provided
Dear Cristian , Thank you for taking the time to share your positive experience with us. We are thrilled to receive your 5-star review Your satisfaction is our top priority, and it is gratifying to know that we have met your expectations. If there are any specific aspects of your experience that stood out, we would love to hear more about them. Should you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon! Warm regards, Team Diamond Audio City
Amazing That's all I have to describe the customer service. They are very patients, they explain everything to you. The guy is very, nice,friendly. Good pricing. I highly recommend this place. If you need audio, video, anything with car alarm car starter, or if you're doing a breathalyzer machine.
Dear David, Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had an amazing experience with our customer service team. It is our priority to ensure that our customers feel well-informed and supported, so we are pleased that our staff's patience and detailed explanations made a positive impression on you. We take great pride in fostering a friendly atmosphere, and it's gratifying to know that this was reflected during your visit. Thank you once again for your kind words; they motivate us to continue providing excellent service. We look forward to serving you again in the future! Best regards, Team Diamond Audio City