Safe & Sound
35320 Kenai Spur Hwy, Soldotna, Alaska 99669
4.3/5
41 reviews
Safe & Sound's Available Services:
✓Car stereo installation
Safe & Sound is a well-established car stereo and home audio store located in Soldotna, Alaska. They specialize in car audio installations, remote starters, and window tinting, offering both sales and professional installation services.
Reviews indicate generally positive experiences with installation quality and customer service. Customers praise the staff's knowledge and efficiency. Some negative reviews mention scheduling issues and installation problems. Price matching with Crutchfield is appreciated by customers.
Made an appointment, weeks in advance, they got the appt. Date wrong, when we showed up, they told us it was the previous day. Also, at that point they told me they couldnt install my light bar and brackets and that half their staff didnt show up for work today. If u have stereo needs etc. I suggest shades of competition in anch
installation was not so great but vibration was horrible they tried charging extra for the fix that they should have done in the first place and blamed it on the truck, so I took the truck to 5150 to get fixed, good sound system but work is not so good at all, prefer 5150 audio 100%. 'safe and sound' need to put better work into installments.
Oh my goodness. I just can't say enough great things about these guys. I replaced a stock stereo in my '04 Z71. It was effortless, and I had complete trust in their abilities. They did a spectacular job, quick and clean installation, and were hugely knowledgeable without being condescending about my own lack of knowledge. They made sure that I had all of the information about all of the parts and pieces needed to do the installation... then they got it done super fast! Simply put... highly recommended!
Junior & Wade went way above and beyond installing a sound system in my truck, customizing it beautifully. Highly recommended without reservation.
ANDY IS THE MAN !!!!!
Had an appointment scheduled a week out, arrived early & called a cab. 2 hours later they call me saying they were short staffed & could not do the work. I explained that with the return trip I was looking at over $50 in cab fees but no offer to make it right. At the very least, offer to make your customers whole after dropping the ball. As a business owner with over a decade of experience in customer service, this is just bad business. I have heard so many negative things about this place from locals but my only other option was booking weeks out so I took a chance. Lesson learned, never again. Edit: a couple of days after posting my review, they called me & offered to reimburse me for my cab fair which I took them up on. Too little too late but something redeeming that I thought worth mentioning.
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These guys do great work and are compassionate and kind! Hard working all the time! Never slacking!
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